How to check your Vietnam eVisa is real, and what to carry
Look it up on the official status page, whoever filed it. Enter the e-Visa code, the email on the application, your date of birth and the security code at evisa.gov.vn/e-visa/search. (official status page) A real application appears there with your name, passport number and status. If an agent filed for you with its own email, ask for that email and the code, and be wary of any agent who will not give them.
How to run the check
1. Go to evisa.gov.vn or thithucdientu.gov.vn yourself. The portal's own FAQ names those two addresses as the official ones. (portal FAQ, read 4 Nov 2026) Do not follow a link in the agent's message.
2. Choose Search, then enter the e-Visa code, email and date of birth. The portal's example code looks like E241029AUSPA693937507.
3. Read the result. The portal's screenshot shows full name, passport number, e-Visa code and application status.
4. Compare the PDF with the passport, field by field: name, date of birth, passport number, dates and entry type.
If it says no results
No results were found does not prove a fake. The most common innocent reason is the wrong email, because the lookup needs the address used on the application, and an agent may have used its own. A mistyped date of birth has the same effect. Ask the agent for the exact email, then try again.
An agent who will not give you the code and email has left you unable to check your own visa. That is reason enough to worry, and it applies to us as well: ask us for both if you order from InTimeVisa.
An approval letter is a different thing
An eVisa is issued through the portal and you fly with it. A visa-on-arrival approval letter is a different document that gets a visa stamped at the airport. If you were told you were buying an eVisa and received a letter, ask why, and compare the two in eVisa or visa on arrival.
For how to tell a private agent from a government site before you pay anyone, see How to spot official Vietnam visa websites. One Expat.com poster paid US$60 to a site they took for the official one, was refused, and got no refund after 12 reminders. (Expat.com thread)
Print it or keep it on your phone?
Do both. Australia's Smartraveler suggests a printed copy, because some travelers could not reach their eVisa at check-in. The Vietnamese embassy site in Delhi tells applicants to print before travel and show the printout with the passport at the checkpoint. (vietnamembassydelhi.in) Canada's advice is silent on printing and says to keep digital copies. (travel.gc.ca)
We found no airline rule on this, and no first-hand report of someone refused for a phone copy alone. Black and white has worked, according to one 2026 traveler. (Intentional Travelers) The risk with phone-only is simple: a flat battery, no data, or the portal not loading when you need it. So download the PDF as soon as it is approved, keep it offline, and carry a paper copy too.
What to have ready at the airport
Your passport, the eVisa on paper and offline, and the QR code from the pre-arrival form if you filed one (Vietnam pre-arrival form). Vietnam's portal also says to carry your documents during the stay and show them when asked.
At the immigration desk, hand over the eVisa with your passport and read the date on the stamp before you walk away. The portal's FAQ describes someone who forgot to show a multiple-entry eVisa and got stamped under an exemption instead, (portal FAQ) and Smartraveler says the stamped date can differ from the visa.
Frequently asked questions
How do I know if my Vietnam eVisa is genuine?
Look it up on evisa.gov.vn with the e-Visa code, the email on the application and your date of birth. A real application appears with your name, passport number and status.
Why does the status page show no results for my agent's eVisa?
Usually the email is wrong, because an agent may have used its own address. Ask for the exact email and code. If the agent refuses, treat that as a warning sign.
Do I need to print my Vietnam eVisa?
We advise it. Smartraveler suggests a printed copy, and the Vietnamese embassy site in Delhi tells applicants to print. We found no airline rule and no first-hand report of a refusal for a phone copy alone.
What if evisa.gov.vn is down when I need my visa?
That is why you download the PDF on the day it is approved and carry a printout. The portal also runs at thithucdientu.gov.vn.
Want a file you can check yourself?
Ask us for your e-Visa code and the email used, and check them on the official page. InTimeVisa is a private agent, not the government.